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Vitative Fintech and its associated services are owned and operated by VITATIVE GLOBAL SOLUTIONS PRIVATE LIMITED, a provider of payment facilitator and payment gateway services, including numerous subsidiaries, some of which are registered in Vitative Fintech, "we," "us," and "our". All references to Vitative Fintech in this policy shall encompass such subsidiaries, unless explicitly stated otherwise. Additional subsidiaries may be added in the future, and they will all be governed by the guidelines in this policy.


We understand the importance you place on how your information is used and shared when you submit it on our websites https://vitativefintech.com/ or when utilizing Vitative Fintech payment services as a customer or merchant. Our privacy practices and policies are detailed in this policy.

Vitative Fintech respects everyone's right to privacy. When using our website, which includes registration forms, inquiry forms, product transaction forms, mobile applications, and API services, we will only collect and utilize your information as outlined in this policy.

By using any of Vitative Fintech services, technologies, features, websites, or applications, you agree to adhere to the terms of this policy.

Our Services

Vitative Fintech empowers businesses to sell goods and services by providing secure online and mobile payment processing solutions. Your personal information may be collected by based on how you use our services.

Data Collection

The following categories of personal information may be provided by you or obtained by us

  • Information about the person (name, phone number, email Id, and address)
  • Contact information for the organization, including details about the name, department, and scale of the enterprise
  • Username and password
  • Data from a payment account
  • Content provided, including entries from social media, such as articles, comments, and ratings
  • Unique identifiers for mobile and devices
  • Details about the location
  • Identity and organizational documentation
  • Browser type, operating system, and IP address
  • Supplementary data, such as timestamps, device details, tracking behavior, language and cookie choices, age, gender, etc.

Certain information about your interactions with advertisements, mobile applications, sales pages, websites, and other digital applications may be automatically collected using technologies like cookies. When customers engage with shops to make purchases, personal information is often disclosed.

Data Authentication

By utilizing the services, you acknowledge and affirm that the information and personal data furnished to us are truthful, precise, and complete. You bear exclusive responsibility for any inaccuracies or errors in the information or personal data you submit. It is within your discretion to examine the information and personal data supplied during your use of the services and endeavor to rectify or amend such details, as applicable.

Usage of Data Collected

The collected data serves the following purposes:

  • Processing transactions (authorization, clearing, billing, tax computation, shipping, delivery, handling chargebacks and refunds, customer service, and dispute resolution procedures).
  • Offering services such as creating invoices, transaction confirmation notices, license and access key deliveries, product download files and associated documentation, subscription accounts, real-time transaction notifications, refunds and refund notices, warranty and dispute records, customer profiles, and tax payments.
  • Verifying applicants to use Vitative Fintech services; conducting KYC and account underwriting reviews; controlling risk exposure; managing illegal transactions and claims; guarding against and stopping customer and transaction fraud; and verifying credit.
  • Conducting activities related to business analysis, product development, service enhancement, marketing, billing, invoicing, and account reconciliation.
  • Enforcing and defending legal and contractual rights and claims; establishing reserves, sureties, and guarantees; adhering to laws, regulations, and legal requirements; and responding to subpoenas and orders from governmental and judicial authorities.
  • Conducting business intelligence, performance reporting, data analysis, and creating aggregated data reports based on anonymized information for the benefit of Vitative Fintech, merchants, processing partners, regulators, and customers.
  • Complying with company policies, credit card industry guidelines, and payment plan specifications.
  • Evaluation and certification provided by PCI, the Payment Card Industry.
  • Providing you with content, data, and advertising tailored to your specific interests, along with access to Vitative Fintech services like support, chargeback management, and the Merchant or Shopper Control panel.
  • Storing payment details of customers for future or ongoing transactions.
  • Continuously monitoring the sales of your products.
  • Providing access to information for authorities, card associations, investors, and consultants.

Data Storage

To safeguard against unintentional, illegal, or unauthorized destruction, loss, alteration, access, disclosure, or misuse of the provided or collected personal information, Vitative Fintech employs administrative, technological, and physical safeguards. We adhere to established standards to protect submitted personal information during transmission and after reception. Payment information security and protection adhere to PCI-DSS Level 1 requirements, the industry's most widely recognized security certification. However, no method for storing or transmitting electronic data via the Internet can be guaranteed to be entirely secure. As a result, we cannot guarantee its total security. If you have further privacy or security concerns, or if you suspect your data's security has been compromised, please contact us immediately via email at [email protected].


Personal information may be transmitted if you use Vitative Fintech services, make purchases from or sell to individuals or businesses outside your nation, or engage in other business dealings with Vitative Fintech. By using these services, you are deemed to be aware of and agree that data may be subject to such cross-border transfers.

How long is the data stored?

Vitative Fintech retains personal information on file for as long as necessary to fulfill the purposes for which it was obtained and as mandated by law. Data is permanently altered, removed, or destroyed when required by law or necessary for the purposes for which it was collected. Some information related to transaction records, specifically billing and invoice information, may need to be kept on file for extended periods in accordance with recognized tax and accounting standards and practices to process refund and chargeback requests on behalf of customers.

Data Sharing

Vitative Fintech retains personal information on file for as long as needed to fulfill the purposes for which it was obtained and as long as mandated or approved by law. We take action to erase or permanently alter personal information when it becomes necessary for the purposes for which it was collected or when mandated by law. Certain transaction record information—specifically, billing and invoice information—may need to be kept on file for extended periods to fulfill refund and chargeback claims on behalf of consumers, in accordance with recognized tax and accounting standards and practices.


Service providers may receive specific information from Vitative Fintech to perform or offer services on behalf of Vitative Fintech. These service providers are authorized to use and disclose your information only as necessary to fulfill your service requests or as mandated by law. These companies are required by contract and/or legal obligations to maintain the security and privacy of the personal information they handle on our behalf. Explicit consent from you may also be sought to share personal information with other parties.


During a transaction, third parties usually need to receive personal data used in financial transactions involving individuals nationwide. Two-way data exchanges are possible through email, APIs, and other methods. Vitative Fintech takes precautions to ensure that additional data processors or sub-processors engaged comply with applicable data laws, such as GDPR, and are retained under a contractual obligation of compliance to respond to access requests from data subjects. In certain cases, Vitative Fintech and its subsidiaries may be considered to be acting on behalf of or in conjunction with other transaction services, and in such cases, shall comply with applicable data regulations.


Certain merchants may use checkout and other systems integrated with Vitative Fintech as part of the payment transaction process. Consequently, Vitative Fintech may obtain personal data you provide to such services directly or via your selected merchant. While Vitative Fintech manages such personal data in compliance with this privacy statement, you should carefully review the policies of other organizations.


To assist you in using our website, Vitative Fintech may use third-party service providers, such as live chat software. Your personal information is shared with external parties only as necessary for them to perform the services you have requested from us. When used for marketing and merchant credit purposes, Vitative Fintech may handle and store collected personal data on secure, compliant cloud-based services provided by third parties. These service providers are contractually obligated to comply with all relevant data laws, as stated on Vitative Fintech.

Merger/Sale/Transfer of Corporate Assets

In the event of a corporate merger, sale, acquisition, transfer of assets, or restructuring, Vitative Fintech may transfer information without prior notice. Any privacy rights specified in this text will survive such a transfer. Notice of any changes to the ownership of this website or how Vitative Fintech uses your personal information will be provided via email and/or a prominent notice on our website. You will be able to exercise any legal rights you may have regarding your personal information.

Compliance with Court Orders and Law Enforcement Agencies

Vitative Fintech may disclose personal information without notice in response to a valid request from public authorities, including those made to meet national security requirements, or to comply with a legal requirement, legislation, regulation, court order, or subpoena. We may genuinely believe that disclosure is necessary to protect our rights, prevent harm or financial loss, protect your safety or the safety of others, or investigate fraud or cooperate with law enforcement.

Payment Information

Personal payment information, such as credit card numbers, bank account information, name, email address, and phone number, is routinely collected and transmitted to banks, acquirers, credit card providers, and authorized payment processors to facilitate payments permitted by consumers. This data is processed using industry-standard secure protocols and, where relevant, in conformity with Payment Card Industry (PCI) compliance standards. Similar information may be sent during mobile payment transactions.


Additionally, Vitative Fintech and relevant product providers and merchants may encrypt and securely store payment data in compliance with PCI regulations. With the express permission and guidance of the customer, it can be used to generate one-time or recurring transactions. Transaction details may also be sent to relevant taxing authorities regarding sales taxes, VAT, GST, withholding tax, and other applicable taxes and levies.

Minors

Vitative Fintech does not intentionally sell to or intentionally seek personal information from children under the age of 18. The services and content on this website are restricted to registered users only and are not meant for use by anyone under the age of 18.

Please be advised that if we discover, through a reliable source, that a registered user is under the age of 18, we will cancel their account. No one under the age of 18 is permitted to use online payment transaction forms.

External Links

On Vitative Fintech, there are links to other websites. Please be advised that, after clicking on links to other websites, you should carefully review their privacy policies, as their standards may differ from ours.

Group Boards and Forums

The Vitative Fintech website may host message boards, forums, and commenting options. It's important to note that any information voluntarily disclosed in these areas becomes public knowledge. To request the removal of your personal information from our blog or community forum, please contact us at https://vitativefintech.com/. In rare instances where we may be unable to remove your personal data, we will promptly inform you and provide an explanation.

Changes to Privacy Policy

Vitative Fintech retains the right to modify this policy as deemed necessary. To stay informed about any alterations to our information collection and usage policies, it is advisable to regularly check this page. We will publish a dated copy of this notice here to notify you of any changes. Registered merchants with Vitative Fintech will also receive email notifications regarding major changes. In the event of significant modifications, we will notify you in advance via email (sent to the associated account email address) or through a notice posted on this website.

Contact Us

If you have any inquiries or concerns regarding data protection and privacy, please reach out to us.

[email protected]